For Organizers
Managing Promo Codes
How to create, track, and manage promotional discount codes for your events.
Promo codes let you offer discounts to specific groups — early supporters, social media followers, workshop participants, or anyone you want to reward.
Creating a Promo Code
- Go to your tickets dashboard and select the event.
- Navigate to the "Promo Codes" section.
- Click "Create Promo Code" and configure:
- Code — The text buyers will enter (e.g., "EARLYBIRD"). Codes are case-insensitive.
- Discount — Either a fixed dollar amount or a percentage off.
- Usage limit — Maximum number of times the code can be used.
- Applicable ticket types — Which ticket types the code works with.
Tracking Usage
Your tickets dashboard shows how many times each promo code has been used and how many uses remain. You can also see the total discount amount applied across all orders.
Deactivating a Code
To stop a promo code from being used, you can deactivate it from the promo codes section. Existing orders that used the code are not affected.